Frequently Asked Questions

Here you can find answers to the most frequently asked questions about how to enter our giveaway, win a dream vacation, and enjoy an unforgettable stay on a tropical island.

Where is Wavi Island located?

Wavi Island is possibly the best that Fiji has to offer. This 27 acre Island is one of Fijis most stunning Private Island Locations nestled of the shore of Vanua Levu – and accessible via private bridge. This is a rare chance to WIN a holiday in one of the world’s most beautiful and tranquil locations.

How and when will I receive my membership confirmation?

You will receive a confirmation email which will include your receipt and personalised membership number. You should receive this within 24 hours.
If you haven’t received your email within that time frame please check the following:
Check your junk and spam folders
Double check you have filled out the correct address when purchasing tickets

When will the holiday be given away?

Within 3 days after the end of each month.

How is the winner notified?

Immediately on completion of the prize drawing the winner will be contacted by telephone and email to advise them of the giveaway that they have won. If they do not answer the telephone or reply to the email, the prize winner will be contacted at least once per day for seven days by telephone and email until they become aware of the prize they have won.

How many memberships can I buy?

Only one membership per person.

Privacy policy

Privacy Policy
CLUB FIJI-LIFE Privacy Policy applies to the collection, storage, use and disclosure of your personal information by CLUBFIJI-LIFE in accordance with the highest privacy principles. We are dedicated to keeping your details private and any information, we do collect in relation to you, is kept strictly secured. Your personal details are not sold or swapped with anyone.

What personal information do we collect?
Personal information collected by us may include: • Your name and address • Home or mobile phone numbers • Email address • Date of birth • Gender • Communication preferences • Transactional details associated with the purchase of memberships  (no credit card details are stored on our servers)

How is this information used?
Information collected from our purchasers is used to: • Process and record ticket orders • Accurately identify purchasers who contact us in order to protect against unauthorised access to your personal details. • Communicate relevant CubFiji-Life  offers and events via phone, mail, social media and email. • Contact you to update details required for processing ticket orders or to advise of a prize win.

Disclosure of information
We will only disclose personal information to reputable companies and suppliers we engage to process data on our behalf. CLUB FIJI-LIFE will not disclose your personal information unless it is necessary to: • Ensure the proper functioning of the operation such as the provision of memberships (processing & sending your tickets) • Be used confidentially by an agency engaged in marketing, planning, product development and research services • Disclose personal supporter information if required by law.

Security
When purchasing tickets from CLUB FIJI-LIFE your financial details are passed through a secure server using the latest SSL (secure sockets layer) encryption technology. SSL encryption is the industry standard, and is the same encryption technology that is used by banks. CLUB FIJI-LIFE does not keep your credit card details on our servers. This information is passed directly through to our banking institution when your ticket order is processed. CLUB FIJI-LIFE assumes no responsibility for information practices of third party sites where the user can link through to our webpages. Please review the privacy policies listed on these sites before disclosing personal information. Please be aware that any information provided on social media platforms such as Facebook can be seen by the general public and CLUB FIJI-LIFE does not take responsibility for information disclosed in this manner.

Terms & conditions

PROMOTER:
Club Fiji-Life - Wavi Ltd Pte a Fiji registered company.

GENERAL CONDITIONS
All prices indicated through out the webiste are in U.S. Dollars US$ and exclude any Bank Foreign Money Exchange Charges which will be incurred up to approximately 10% on top of the advertised ticket price
The give away of 1 week holiday  can be transferable or redeemable for cash based on private negotiations between owner and winner
Holiday Prizes subject to availability at time of booking and must be taken within 24 months of draw date

REFUND POLICY
CLUB FIJI-LIFE is committed to ensuring customer satisfaction with all ticket purchases our Raffles. Tickets in the current offer may be returned and cancelled within 30 days of purchase for a full refund of the ticket price excluding any foreign exchange charges charged by your bank.

SECURITY POLICY
When purchasing from CLUB FIJI-LIFE, your financial details are passed through a secure server using the latest SSL (secure sockets layer) encryption technology. SSL encryption is the industry standard, and is the same encryption technology that is used by banks. If you have any questions regarding our security policy, please contact us.

WHO CAN ENTER?
Any person at least 16 years of age at the time of purchase is eligible. However, the immediate family of the current owner of the prize are not eligible. All entrants should check there own Country’s laws in respect of being legally able to participate in this offer and to independently determine whether the relevant local legislation allows purchase of such goods/services through the internet using cards. If Laws in your country are such that prohibit you buying a ticket we take no responsibility for you doing so. All entrants will be eligible to WIN and CLUB FIJI-LIFE will deem that entrants that enter do so on the basis they can legally buy tickets.


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